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Configure virtual PBX
How to enable or disable call recording?How to enable or disable missed call notifications?How can I activate or deactivate the general answering machine?How can I set up the opening hours and holidays?How can I receive calls on my mobile and desk phone?What are the different types of phone numbers available? How to block a phone number?
Users / extensions
How to add more users?Can I enter any extension number?What is the caller ID required when creating the user?How to configure which users answer incoming calls?Can I change the mobile number used by a user I have already created?How to activate or deactivate a user’s voicemail?How to delete a user or extension?How to change a user's password?
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How to change a user's password?

PBX Control panel (admin)

If you are an administrator user

To change the password of a user or extension, access the PBX panel with your username and password, go to the menu option Users > Edit of the user you want to change the password > User > at the bottom of the panel you will find the option Password, there you can change it.

If you are a normal user

Log in with your credentials to the PBX panel > Settings > Password.

⚠ Please note

  • If you have a softphone such as Monema you will have to enter the credentials again for that extension or user.
  • If you have a Yealink device you will have to unplug the terminal from the power supply and plug it back in to reboot it and have it auto-provision itself again.

 

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